RightNow Media

Designing a Streaming Giant from the Ground Up

Led and Pioneered Product Designs and brand

OTT | Platforms | Mobile | SaaS | CRM | CMS | Brand | TV

For 8 years, I owned and created all critical product designs and led the design transition from DVDs to building the largest online streaming video platform in the non-profit space.

  • From inception to delivery, strategized, designed, and implemented every single digital product and platform—both internal and customer-facing. This included main video streaming platform, internal CMS, event booking, Salesforce-integrated contacts and payments, and all apps.

  • Designed TV apps, e-commerce platforms, media players, content management back ends, and more, ensuring seamless user experiences across various platforms.

  • Mentored and trained multiple designers across product and marketing, fostering growth and expertise within team.

  • Formulated and produced brand and marketing assets, including books, packaging, websites, social media graphics, and event collateral.

  • Spearheaded adoption of design tools like Figma, streamlining collaboration and efficiency

  • Innovated and set industry standards for distribution, management, and publishing of educational resources through app and web app.

Apps

Mobile

iOS, Android and TV Apps

World-class video streaming platform with resources, offline, kid’s mode and casting.

Concierge

Internal Contact and payment management

A Salesforce-integrated platform for managing subscribers and payment processing.

Curator

Internal CMS + Content builder

I designed the CMS for all of RightNow Media’s video and supplemental written content. The updated build includes a massive content builder (below), international translation side-by-side editors, and a reorganized way of managing the increasingly large amount of content types associated with one content ID.

Events

Conference registration and ticket purchasing system

Brand-new ticketing platform that searches for host sites and handles ticket purchases.

Offers

Sales Platform

The Offers Sales Platform streamlined the sales process at RightNow Media. It gives the customer a reference point on the web for viewing and accepting an offer for a group subscription rate.

@Work

I created a fun, vibrant and diverse illustration-heavy brand that captures the lived reality of humans in the workplace to launch the @Work product.

Brand